Privacy Policy
At CharterBusRhodeIsland, we are committed to safeguarding the privacy and security of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By using our services, you consent to the practices described in this Policy.
Information We Collect
We collect various types of information to deliver and enhance our services:
- Personal Information:
- Contact Information: Your name, email address, phone number, and mailing address.
- Identification Information: Driver’s license number, passport details, or other identification documents, as required.
- Payment Information:
- Credit card details and billing addresses used to process payments.
- Usage Information:
- Details about your usage of our website and services, including IP address, browser type, device information, and access times.
- Booking Information:
- Information related to your reservations, such as travel dates, destinations, and passenger details.
How We Use Your Information
We utilize the information collected for a variety of purposes, including:
- Service Delivery: To process bookings, manage reservations, and provide requested transportation services.
- Communication: To send confirmations, updates, and notifications related to our services.
- Payment Processing: To handle payments securely and manage billing.
- Customer Support: To address inquiries, resolve issues, and offer assistance.
- Service Improvement: To analyze usage patterns, enhance user experiences, and refine our website and offerings.
- Marketing and Promotions: To send newsletters, special offers, and promotional materials, unless you choose to opt out.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to unauthorized third parties. We may share your information as follows:
- Service Providers: We may share information with trusted third parties who support our operations, including payment processors, customer service providers, and IT support services.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests from authorities (e.g., courts, government agencies).
- Business Transactions: In the event of a merger, acquisition, or sale of some or all of our assets, your information may be transferred to the new entity.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, Secure Socket Layer (SSL) technology, and regular security assessments.
Your Rights
You have certain rights concerning your personal information:
- Access and Correction: You may request access to your personal information and request corrections for inaccuracies.
- Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations.
- Opt-Out: You may opt out of receiving marketing communications by following unsubscribe instructions in our emails or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy regularly to remain informed about our practices.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
CharterBusRhodeIsland
Email: info@charterbusrhodeisland.com